How does Secret Sales work?
Secret Sales is a globally unique marketplace platform based in the UK, that is fast becoming the No.1 destination to explore, uncover and buy must-have fashion and sport-wear items alongside quintessential homeware essentials and luxury cosmetics at affordable prices.
We bring you closer than ever to the brands you love while offering you an original shopping experience where we have partnered with your favourite labels and created an all-new digital outlet village. A place for you to browse thousands of products curated by our team and our trusted sellers within their own permanent digital outlet shops.
Our specially selected and trusted sellers caringly package up your order and send it directly to you using one of their carefully selected couriers and will also process your return if you change your mind.
Secret Sales are here to support you every step of the way! We work closely with our trusted sellers to ensure the best possible experience for you. If you need any assistance, our very own Customer Success team is here to help.
Product Sizing
To help ensure you select the right size item, we have added a size guide to each product page on our website (where appropriate).
To view the guides, simply select the Size Guide tab below the product images. From here you will be able to identify the size that suits your requirements best.
In addition to the size guide, you will also have the option to use Fit Predictor. Fit Predictor looks at your past purchases that fit you well and combines this information with preferences from other shoppers like you. Fit Predictor uses these fit preferences to understand how you like to wear your clothes (loose, fitted, etc.) and calculates the right size for you across brands.
The more information you can add to your fit profile, the better! The Fit Predictor recommendations are more accurate when more information is entered into it. The more data you add in about the fit of other items you wear from different brands, the more accurate your recommendation will be.
Remember, the Fit Predictor will make a recommendation, however, you should also consider how you would like the item of clothing to fit.
Email subscription and preferences
By signing up for our newsletter on our website you will be in on the secret! You'll become eligible for email updates making you the first to know of our exclusive discounts.
We have a lot of great deals and update our website regularly with brand-new products. If you would like to keep up to date with our new offers you can subscribe to our email notifications.
You can subscribe by adding your email address at the bottom of our website or by selecting the relevant options at checkout.
At any time you can log in to your account here and change your email and marketing preferences. If you want to be the first to know, change your email notifications to daily.
If you want to ensure you don't not miss out, you may want to consider adding [email protected] to your address book so our messages do not go into your junk mail folder.
