Trouble using our website
We are really proud of our site and we are constantly improving things behind the scenes to ensure it runs smoothly at all times. Frustratingly, some external factors can make using our site harder than we would like it to be. With this being said, there are a couple of steps you can take that will likely resolve the issue for you.
All you need to do is clear your browser Cookies. Before you do this, keep a note of anything you have got saved in your basket but this process will clear what you have saved! This can be achieved by visiting your browser settings and following the instructions accordingly. Once you have deleted your Cookies, close your browser and revisit our website. Hopefully, any problems you were experiencing have now been resolved.
In our experience, the above resolves the majority of the issues our customers experience, however, if this does not work, please do not hesitate to get in touch with us and let us know what has been happening. The more information you can provide us with the better; the browser you are using, the type of device you have and what you have tried so far (screenshots are really helpful).
