A signature isn’t always required for the delivery of your parcel.
If you’re out, our trusted sellers’ chosen couriers may leave your parcel with a neighbour or in a secure location to avoid missed deliveries. If there isn’t a secure location available the courier will leave a delivery note and reattempt delivery the next working day (they’ll attempt delivery 3 times before returning your order to us). Once you’ve received your delivery notification on the morning of delivery, you can leave any specific requests you have with your driver.
Corona Virus update
Through the pandemic all couriers will be offering a contactless delivery service to help ensure the security of their drivers and our customers. In view of this, no signatures will be obtained by the driver; however, the courier may take a picture of the delivery location or record the delivery GPS coordinates to confirm successful delivery.